MS has years of experience building and delivering mobile OSes too. How’s that working out? Experience or past success doesn’t guarantee best in class products or ensure future success. Sometimes it breeds complacency or blinds a company to new opportunities. Which explains perhaps why you’re using OS X personally. It’s good that the Chrome annoucement got some attention at MS. But shouldn’t OS X’s steady market share march for the past five years and superior reviews have already done that?

The IE issue is an interesting one. Are we losing share? Yes. Were we minding the store? No. When building sites, IE6 was the thorn in your side that everyone likes to complain about. We obviously needed to do better. IE8 is a huge step in the right direction.

I think it’s a good thing that we had some miscues in the last few years. The vulnerabilities that it exposed helped shine a light on the path to future successes. Much of what you see in the way of new products an innovation are a direct result of listening to our customers and the market. I’m definitely excited about the next wave.

As for announcing early and all that – hopefully, as a company, we will avoid that playbook. If Google wants it, they can have it.

And of course, MS may have YEARS of experience building OS’s, but everyone in tech understands that it’s not owing to Windows’ manifest superiority that it maintained 90% market share all this time. It’s the lock in. Apple’s market share may be
around 9%, but you can’t help notice it’s been rising the last couple of years almost as fast as IE’s share has been collapsing.